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1. Introduction
Welcome to Refurbprints. Your privacy matters to us. This policy describes how we handle information connected with the Refurbprints website and customer communications.
- This policy applies when you visit the website, contact us, request a quote, or use shopping-related features.
- By using the website or submitting information to us, you acknowledge the practices described in this policy.
- If you do not agree with this policy, please do not use the website.
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2. Information We Collect
Information you provide
- Name and email address when you contact us.
- Product questions, quote request details, and printer needs.
- Support messages, feedback, or other information you choose to send.
Website and shopping activity
- Contact form context, quote questions, printer interests, and support messages when applicable.
- Browser type, device type, operating system, pages visited, and referring source.
- Cookie preferences, consent settings, analytics activity, and security-related signals.
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3. How We Use Information
Website and service operation
- Operate, maintain, secure, and improve the website.
- Support contact, email, consent, security, and customer communication features.
- Understand website performance, page usefulness, and navigation patterns.
Customer and business support
- Respond to product questions, quote requests, order questions, and privacy requests.
- Prevent misuse, detect security issues, and protect website operations.
- Maintain records for accounting, legal, dispute, compliance, and business needs.
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4. Cookies and Similar Technologies
We may use cookies, local storage, pixels, analytics tools, and similar technologies to support website functionality and understand site activity.
Cookie purposes
- Essential cookies may support contact forms, consent, security, and session functions.
- Analytics cookies may help us understand traffic, page performance, and content usefulness.
- Preference cookies may remember cookie choices, consent settings, or site preferences.
Your browser controls
- Most browsers let you block or delete cookies.
- Cookie settings may apply only to the browser and device you are using.
- Some website features may not work correctly if cookies are disabled.
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5. Sharing Your Information
We do not sell personal information for money. We may share information only in limited circumstances connected to website operations, customer support, transactions, legal obligations, security, or business transfers.
- Service providers may help with hosting, analytics, email, security, support, payment, or website operations.
- Payment or order-related services may receive details needed to support a transaction or customer request.
- Legal authorities or advisers may receive information when required by law or needed to protect rights and safety.
- A successor organization may receive information if Refurbprints is involved in a merger, acquisition, reorganization, or asset sale.
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6. Data Security
- We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
- No website, internet transmission, payment system, or electronic storage method can be guaranteed completely secure.
- You should avoid sending sensitive information through unsecured or unnecessary messages.
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7. Third-Party Links
- Our website may link to third-party websites, tools, or services.
- Those third parties are responsible for their own privacy practices, content, and security.
- We encourage you to review the privacy policy of any third-party website you visit.
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8. Children's Privacy
- The website is intended for a general audience.
- The website is not directed to children under 13.
- We do not knowingly collect personal information from children under 13.
- If you believe a child under 13 has provided information to us, contact us so we can review the request.
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9. Your Choices and Privacy Requests
Possible privacy choices
- Request access to personal information we may maintain about you.
- Ask us to correct inaccurate information.
- Ask us to delete certain information, subject to legal and business record exceptions.
- Opt out of optional newsletters or promotional emails if offered.
- Manage cookies through browser settings.
How to contact us
- Email info@refurbprints.online.
- Use Privacy Request in the subject line.
- Include enough detail for us to understand and verify the request.
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10. Data Retention
- We keep information for as long as reasonably needed for website operations and customer support.
- Order, quote, accounting, security, dispute, and legal records may need to be kept longer.
- Retention periods may vary depending on the type of information and the reason it is maintained.
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11. Policy Updates
- We may update this policy when our practices, technology, legal requirements, or website features change.
- The Last Updated date shows when this policy was most recently revised.
- Continued use of the website after updates means you acknowledge the revised policy.
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12. Contact Information
Company: Refurbprints
Email: info@refurbprints.online
Website: https://refurbprints.online